[النسخة العربية]  


    FAQ


What is Tadawuly?
Who is eligible to trade Saudi shares through Tadawuly services?
What are the operational requirements of Falcom Financial Services?
Does the Bank charge a subscription fee against service provision?
What commission rate does the Bank apply to trading via Falcom Financial Services?
How can I subscribe to Falcom Financial Services?
How secure is Falcom Financial Services site for trading purposes?
What company shares are tradable via Falcom Financial Services?
What are the Falcom Financial Serviceslocal shares trading times?
When the market is open, which orders are executed first?
When the Market is open, which orders are executed first?
Can I fix the execution quantity?
What is a bid?
What happens to the order if my available balance does not cover the bid quantity price?
What is an offer?
What is a 'Market Order'?
How can I amend an order?
How can I cancel an order?
Are there any restrictions in case of order characteristics alteration?
What is the order validity period?
What execution options are offered?
What happens if I do not fix the order validity?



What is Tadawuly?

Tadawuly is an electronic trading service offered by FALCOM over the Internet to our valued customers in order to enable them to execute local shares trading transactions, monitor their investment portfolios and view market news and developments.

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Who is eligible to trade Saudi local shares through FALCOM?

According to instructions of SAMA, service availability is restricted to Saudis and GCC states nationals who maintain an active current account tied to an investment portfolio with FALCOM name.

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What are the operational requirements of Tadawuly services?

  • Maintenance of an active current account with FALCOM.
  • An investment portfolio tied to the account.
  • An active investor number at ADSM and/or DFM.
  • E-mail address.
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Does the FALCOM charge a subscription fee against service provision?

Yes, FALCOM charges a subscription fee of SR 720 annually.

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What commission rate does FALCOM apply to trading via Tadawuly?

The Bank charges the same commission rate applied to orders executed through its branch network and investment centers.

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How can I subscribe to Tadawuly?

You need to fill out the Service Application Form and submit it to your nearest FALCOM branch. We will communicate necessary details to you through your email address.

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How secure is Tadawuly for trading purposes?

The site is equipped with state of the art encryption technologies to prevent third party access to your account details through the Internet. When you logon to the Service, the password will be automatically encrypted and nobody will be able to read it. This is in addition to Service specific protection software and constant monitoring by our qualified staff. To further reassure our customers, we enforce a number of hidden verification tools to abort fraud and penetration attempts.

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What company shares are tradable via Tadawuly?

Shares of Saudi joint stock companies listed on the Saudi Market are tradable through the service

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What are the Falcom Financial Services local shares trading times?

The trading times are shown in the following table:

Day

Market Trading Session

Sunday - Thursday

From 10:00 AM until 3:00 PM

Friday - Saturday

Market Closed


The Market is also closed on national holidays.

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When the market is open, which orders are executed first?

Once Falcom Financial Services Financial computes the quantity to be traded, this is allocated to orders based on their priority:

  • Market orders will have first priority of full execution.
  • Orders priced on better terms than the market opening price (in-the-market) follow in full execution priority once all Market Orders have been executed.
  • The remaining quantity is allocated to other orders priced (actual order price) at market opening price following a quantitative allocation method.
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When the market is open, which orders are executed first?

Orders are executed subject to the following priorities:

  • Orders more attractively priced will always be executed first.
  • Normal conditions will have precedence over special ones.
  • First-in first-out (order seniority).
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Can I fix the execution quantity?

Yes, you can fix the quantity to be executed using a special execution order. The Service supports fixation of special execution in the following manner:

  • Full execution: the order quantity must be fully executed without splitting.
  • 1st time minimum execution amount: this order enables the user to fix the order minimum quantity to be executed in the first deal. For the remaining quantity, the order becomes a just another normal order.
  • Minimum execution amount: the order is executed in equal deals until the entire order quantity is executed.
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What is a bid?

It is an order to buy a specific number of shares of a given company traded on the market.

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What happens to the order if my available balance does not cover the bid quantity price?

Prior to acceptance of an entered order, the System will match the order price to the designated current account balance. This measure aims to ensure that the order is fully executable without overdrawing the account. If the balance is insufficient, the System will return a message indicating that the available balance is inadequate to execute the order.

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What is an offer?

It is an order to sell a specific number of shares of a given company traded on the market.

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What is a 'Market Order'?

It is an un-priced order to trade a particular share instantly at best current market price.

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How can I amend an order?

Click on the "Action" Icon to view and amend order details, then enter your "Password" To authorize the amendment.

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How can I cancel an order?

Click on the (X) mark beside the order number to view the 'cancellation confirmation screen'.

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Are there any restrictions in case of order characteristics alteration?

You cannot amend the company symbol, market or order type (bid/offer). For these cases, you need to cancel the order, enter details again and send it to the market.

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What is the order validity period?

The customer can select either of the following validity options:

-          One trading day: the order is valid for one day only.

-          Execute or cancel: the order will either be executed on the spot or cancelled.

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What execution options are offered?

There are several options:

  • Market order on arrival: the order is executed on the market offer price. In this case, the customer's account balance must be sufficient to cover the maximum share price appreciation rate i.e. A %. This is applicable to a bid only.
  • Full execution: the order quantity must be executed in full.
  • Minimum execution amount: the minimum quantity of an order must be executed.
  • Minimum execution amount per deal: the minimum deal amount of an entered order quantity must be executed.
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What happens if I do not fix the order validity?

If no order validity is fixed, the System will automatically enter it as a "One Trading Day" order.
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Tel:9200 04711 Fax:+966 11 2032546